IMPORTANT: Scheduled maintenance
Posted on May 13, 2008
Filed Under Announcements, Updates
Sometime in the next 72 hours, we will undergo a scheduled maintenance window in order to upgrade Melvin’s operating system to Fedora Core 8. During this maintenance window, we estimate there to be 1-5 hours of downtime.
We are working with the datacenter to minimize downtime as much as possible. No data will be lost while the server is offline, and we are working to make sure that data and connectivity will be restored as soon as humanly possible.
We have three redundant backups in case of any unexpected problems, and once the server is back online, it will immediately begin serving web sites and mail as normal.
Please check smilingpeanut.net for updates as this maintenance gets underway. Should you have any additional questions, please contact us at 970.449.0844.
Thank you for your continued support of SMILING PEANUT web hosting. We sincerely appreciate your business.
2007 Holiday Schedule
Posted on December 19, 2007
Filed Under Announcements, Updates
While we will continue our normal monitoring and maintenance, our offices will be closed for all other business from 22 December through 1 Jaunary. If you experience any sort of problem within that timeframe, please file a ticket in Plesk or, in the event of an outage, call us at 970.449.0844.
From all of us at SMILING PEANUT, we wish you and yours a happy and prosperous holiday season.
Offsite backups update
Posted on January 28, 2007
Filed Under Announcements, Updates
SMILING PEANUT web hosting is pleased to announce an update to our weekly offsite hosting backups. Thanks to the work of our team, we now provide offsite backups of the following information:
- All filesystem and statistic information
- All mySQL databases and file structure
- All mail stored on the server as well as the mail queue
While we have been performing weekly backups for some time, until recently this has only included the standard filesystem. Now, you can be assured that if data is ever lost that there are safeguards in place to maintain the integrity of your data.
Our automated backups take place at 11:00pm MST every Sunday evening.
If you need data restoration or have accidentally deleted a needed file from your site, please open a Help Desk ticket in Plesk and we will do our best to assist you. Currently, there is no charge for this service. This is provided as a convenience to our clients, and is by no means guaranteed as a condition of service.
Web Portal Launch and New Policies
Posted on December 31, 2006
Filed Under Announcements
Please read this communication in its entirety, as there is information below that directly affects your service. If you have any questions after reading this message, please contact us at hosting at smilingpeanut dot com.