IMPORTANT: Scheduled upgrade and downtime on 3/28
Posted on March 26, 2009
Filed Under Announcements, Updates
Our data center has informed us that in an effort to optimize network architecture, they are planning to move servers from our current center at SAVVIS to a more centralized facility, the DataBank data center which is also located in Dallas. This migration will allow us to utilize the following:
- Latest enterprise and enhanced network equipment
- Multiple 10 gigabit internet connections
- Fully redundant virtual Cisco switching equipment
- Diverse carrier blend
- A highly efficient “Green Power” usage policy
Due to this upgrade, all clients of SMILING PEANUT web hosting will experience scheduled downtime of up to two hours on SATURDAY, 28 MARCH, 2009 while our server is moved from the original center to the new facility. This upgrade is scheduled to take place during the window of 11 AM - 3PM MDT.
During this time, all provided services including websites, mail, FTP, SSH and DNS will be unavailable. Once the server is brought online in the new facility, services will resume as normal.
We will also be enhancing the server hardware itself during this upgrade.
For real-time updates about the status of the upgrade, you are welcome to subscribe to our Twitter feed at: http://twitter.com/smilingpeanut
No data will be lost or changed during this upgrade process. In the interest of security, we will perform 3 additional redundant backups of all data on the server just prior to the upgrade.
We apologize for any inconvenience that this upgrade may cause, however, we feel that this upgrade is in the best interest of all concerned and will allow us to provide a higher quality of service both for our current customers as well as in the future.
Once again, we thank you for your patronage of SMILING PEANUT web hosting.
IMPORTANT: Scheduled maintenance
Posted on May 13, 2008
Filed Under Announcements, Updates
Sometime in the next 72 hours, we will undergo a scheduled maintenance window in order to upgrade Melvin’s operating system to Fedora Core 8. During this maintenance window, we estimate there to be 1-5 hours of downtime.
We are working with the datacenter to minimize downtime as much as possible. No data will be lost while the server is offline, and we are working to make sure that data and connectivity will be restored as soon as humanly possible.
We have three redundant backups in case of any unexpected problems, and once the server is back online, it will immediately begin serving web sites and mail as normal.
Please check smilingpeanut.net for updates as this maintenance gets underway. Should you have any additional questions, please contact us at 970.449.0844.
Thank you for your continued support of SMILING PEANUT web hosting. We sincerely appreciate your business.
2007 Holiday Schedule
Posted on December 19, 2007
Filed Under Announcements, Updates
While we will continue our normal monitoring and maintenance, our offices will be closed for all other business from 22 December through 1 Jaunary. If you experience any sort of problem within that timeframe, please file a ticket in Plesk or, in the event of an outage, call us at 970.449.0844.
From all of us at SMILING PEANUT, we wish you and yours a happy and prosperous holiday season.
Offsite backups update
Posted on January 28, 2007
Filed Under Announcements, Updates
SMILING PEANUT web hosting is pleased to announce an update to our weekly offsite hosting backups. Thanks to the work of our team, we now provide offsite backups of the following information:
- All filesystem and statistic information
- All mySQL databases and file structure
- All mail stored on the server as well as the mail queue
While we have been performing weekly backups for some time, until recently this has only included the standard filesystem. Now, you can be assured that if data is ever lost that there are safeguards in place to maintain the integrity of your data.
Our automated backups take place at 11:00pm MST every Sunday evening.
If you need data restoration or have accidentally deleted a needed file from your site, please open a Help Desk ticket in Plesk and we will do our best to assist you. Currently, there is no charge for this service. This is provided as a convenience to our clients, and is by no means guaranteed as a condition of service.
Web Portal Launch and New Policies
Posted on December 31, 2006
Filed Under Announcements
Please read this communication in its entirety, as there is information below that directly affects your service. If you have any questions after reading this message, please contact us at hosting at smilingpeanut dot com.