• MySQL problems this morning

    Incidents | Posted May 11th, 2009

    This morning, we were alerted to an issue with the MySQL service not running properly, which was causing pages that use the service to not display.  This issue has since been corrected. Downtime was about three hours.

  • Load spike

    Incidents | Posted Oct 29th, 2008

    Earlier this afternoon, Melvin experienced a slight load spike due to an exhorbitant amount of Apache processes running on the server.  During this time, domains were experiencing a 500 Internal Server Error when accessing the website(s).  We restarted the Apache process and the load was restored to normal. While websites were not “down” in a …

  • About that downtime…

    Incidents Updates | Posted May 15th, 2008

    Before I get started with the whys and wherefores, let me take this opportunity to personally apologize to all of you who’ve been affected by our recent downtime. And let me make it clear that the purpose of this item is not to point fingers, but to give a transparent explanation of what happened and …

  • 26 hours later…

    Incidents Updates | Posted May 15th, 2008

    And we’re back. As I write this, techs in two states are restoring access to the websites hosted on melvin.smilingpeanut.com one at a time. We’ll have more updates as things progress. UPDATE @ 0225 MST: We have verified that all websites hosted on Melvin are functional.  For those interested, we will post a timeline as …

  • Slight downtime on the morning of 10/3

    Incidents | Posted Oct 3rd, 2007

    Early this morning, Melvin experienced approximately 51 minutes of downtime, starting at 6:52am MST.   Immediately upon notice from our monitoring service, we issued a response to the data center to reboot the server. Upon reboot, all services have been returned to normal.  No data loss was reported.

  • Slight downtime this morning

    Incidents | Posted May 17th, 2007

    After over one hundred days of uptime, our primary server, Melvin, experienced some slight downtime for 58 minutes starting at 2:57am on 17 May, 2007.  Immediately upon notice from our monitoring service, we issued a response to the data center to reboot the server. Upon reboot, all services have been returned to normal.  No data …

  • techops.net down

    Incidents | Posted Apr 23rd, 2007

    One of our sites hosted here, techops.net, has been down for several hours. After some investigation, it has been determined that the downtime is not due to a problem with the server, and no other sites have been affected. We have already taken the necessary actions to correct this problem, although we currently do not …

  • Melvin went boom

    Incidents | Posted Feb 1st, 2007

    Our main server (Melvin) experienced some slight downtime today.  As soon as we became aware of this, we contacted the Network Operations Center to reboot the server. Downtime was less than three hours.  No data loss has been reported.

  • Apache blip

    Incidents | Posted Jan 13th, 2007

    Apache (the web server) had a bit of a blip this morning.  We restarted the service and all seems to be well. Downtime was minimal, less than five minutes.

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