• Chris Lanphear

  • IMPORTANT: Change to billing policy

    Posted Jul 11th, 2009 By in Announcements With | No Comments

    Effective August 1, 2009, SMILING PEANUT will no longer be accepting personal or business checks or money orders as a method of payment.  Our preferred method of payment continues to be PayPal <www.paypal.com> and clients who wish can still pay with electronic checks through PayPal’s system. This change is being implemented to cut down on …

  • MySQL problems this morning

    Posted May 11th, 2009 By in Incidents With | No Comments

    This morning, we were alerted to an issue with the MySQL service not running properly, which was causing pages that use the service to not display.  This issue has since been corrected. Downtime was about three hours.

  • IMPORTANT: Scheduled upgrade and downtime on 3/28

    Posted Mar 26th, 2009 By in Announcements, Updates With | No Comments

    Our data center has informed us that in an effort to optimize network architecture, they are planning to move servers from our current center at SAVVIS to a more centralized facility, the DataBank data center which is also located in Dallas. This migration will allow us to utilize the following: Latest enterprise and enhanced network …

  • Load spike

    Posted Oct 29th, 2008 By in Incidents With | No Comments

    Earlier this afternoon, Melvin experienced a slight load spike due to an exhorbitant amount of Apache processes running on the server.  During this time, domains were experiencing a 500 Internal Server Error when accessing the website(s).  We restarted the Apache process and the load was restored to normal. While websites were not “down” in a …

  • Components updated

    Posted May 15th, 2008 By in Updates With | No Comments

    During our server maintenance this week, we upgraded several components: Plesk – to version 8.4.0 (what’s new) Apache (the web server) – to version 2.2.8-1.fc8 PHP – to version 5.2.4-3 MySQL – to version 5.0.45-6.fc8 Ruby – to version 1.8.6.114-1.fc8 SpamAssassin – to 3.2.4-1.fc8

  • About that downtime…

    Posted May 15th, 2008 By in Incidents, Updates With | 1 Comment

    Before I get started with the whys and wherefores, let me take this opportunity to personally apologize to all of you who’ve been affected by our recent downtime. And let me make it clear that the purpose of this item is not to point fingers, but to give a transparent explanation of what happened and …

  • 26 hours later…

    Posted May 15th, 2008 By in Incidents, Updates With | No Comments

    And we’re back. As I write this, techs in two states are restoring access to the websites hosted on melvin.smilingpeanut.com one at a time. We’ll have more updates as things progress. UPDATE @ 0225 MST: We have verified that all websites hosted on Melvin are functional.  For those interested, we will post a timeline as …

  • IMPORTANT: Scheduled maintenance

    Posted May 13th, 2008 By in Announcements, Updates With | 1 Comment

    Sometime in the next 72 hours, we will undergo a scheduled maintenance window in order to upgrade Melvin’s operating system to Fedora Core 8.  During this maintenance window, we estimate there to be 1-5 hours of downtime. We are working with the datacenter to minimize downtime as much as possible.  No data will be lost …

  • 2007 Holiday Schedule

    Posted Dec 19th, 2007 By in Announcements, Updates With | No Comments

    While we will continue our normal monitoring and maintenance, our offices will be closed for all other business from 22 December through 1 Jaunary.  If you experience any sort of problem within that timeframe, please file a ticket in Plesk or, in the event of an outage, call us at 970.449.0844. From all of us …

  • Slight downtime on the morning of 10/3

    Posted Oct 3rd, 2007 By in Incidents With | No Comments

    Early this morning, Melvin experienced approximately 51 minutes of downtime, starting at 6:52am MST.   Immediately upon notice from our monitoring service, we issued a response to the data center to reboot the server. Upon reboot, all services have been returned to normal.  No data loss was reported.

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